| 1) |
What is the difference between a hotel and serviced apartment ? |
|
Typically, serviced apartment operates on fully furnished apartment units ranging
from studio type to a larger size(two-bedroom), with kitchen, chinaware
and electrical appliances like washer & dryer, dishwasher, stove with
oven, micro-wave oven, refrigerator, TV and etc. Elite-inn also provides
dedicated high speed Internet connection in every apartment. Leasing term
at both Elite-inn is flexible for both short-term and long-term.
|
| 2) |
Do you have a telephone direct line ? |
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Yes, in every apartment unit direct telephone is available. You can call anywhere
directly from your room.
|
| 3) |
Do you provide baby sitter and baby cot ? |
|
No, we do not provide baby sitter. But we could give you information on
the service.
However, baby cot is available upon request.
|
| 4) |
Can I bring pets to stay with me ? |
|
No, we do not have a policy allowing pets in the property.
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| 5) |
How can I use your free in-room Internet ? |
|
Every apartment unit at both Elite-inn has Internet outlet. The connection is quite easy as long as you have a computer set and Lan card.
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| 6) |
6) How far your properties from Narita international airport ? |
|
There are two options.
① Take a Train.
Narita Express It takes about 51 minutes from Narita to Tokyo sta.
Tokyo sta. to Elite-inn takes about 15minutes by taxi.
Keise skyliner It takes about 56 minutes from Narita to Keisei Ueno sta.
Keisei Ueno sta. to Elite-inn takes about 5 minutes by taxi.
② Take limousine Bus It takes about one hour and 30 minutes(more or less it depends on traffic) from Narita to Tokyo City Terminal in Hakozaki. From TCAT to Elite-inn it takes about 20 minutes by taxi.
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| 7) |
How do I make reservation ? |
|
Please enter Short Stay and follow the direction of Reservation Request .
Or please contact us by e-mail E-mail: eliteinn@tsunashima-bld.co.jp
or call us 81-3-3836-0010 Fax 81-3-3836-4370
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| 8) |
How do you manage if the selected apartment type is not available? |
|
If it is not available during your desired period we suggest the similar
type of apartment.
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| 9) |
What do I do if I do not receive a confirmation of my on-line reservation ? |
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After confirm your credit card information or after confirm the bank transfer to
our bank within 3 business days, you should receive our confirmation.
If you do not have please contact by E-mail eliteinn@tsunashima-bld.co.jp
|
| 10) |
How safe is your on-line reservation when I give away my credit card information
? |
|
Rental Payment is made through Secure Socket Layer(SSL). The SSL encrypts
all given information not to be readable.
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| 11) |
How can I cancel my reservation ? |
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The cancellation can be made through e-mail to eliteinn@tsunashima-bld.co.jp
or Fax to 81-3-3836-4370. In case of cancellation you shall pay the penalty for
the cancellation according to the lease agreement prescribed in the Article 14. |
